Archive for the ‘Atrix-ATT’ Category

Motorola Atrix Update, finally it’s the phone we thought we bought…

By Troy Saxton-Getty

A few days ago ATT issued an over the air update to our Motorola Atrix phone, version 4.1.83, this update finally delivers on the Atrix promise and it is now the phone we read about on the brochure before purchase.

The Atrix is quickly becoming one of our favorite phones now thanks to this long overdue upgrade.

(Our Verizon iPhone 4 is still number ONE!)

What’s new?

Well, it is a 4G phone that could only upload at a fraction of 3G speed, that is now fixed. This made it almost useless as a HotSpot for Internet sharing let alone basic use really suffered.

In a testing, averaging 3 market areas, San Jose, San Francisco and San Diego we are seeing over 1320kbps upload speeds and well over 6400kbps sustained download with bursts going even faster.

Read more about the many other updated features and bug fixes at the link below:

http://www.motorola.com/staticfiles/Support/US-EN/Mobile%20Phones/ATRIX_4G/US-EN/Documents/StaticFiles/RN_Blur_Version.4.1.83.MB860.ATT.en.US.htm

So anyone with a smart phone will probably at some point (if you haven’t already), run into a restriction with an App that requires WiFi and won’t work over your carrier’s 3G connection. In fact, even the iTunes and the Apple App Store won’t let you download over 3G if the file size is too large and you will promptly get a message telling you to use WiFi. Worse yet, FaceTime, the video calling tool available on iPhone4, iPad 2 and even a Mac will not run over the iPhone4 or iPad 2′s native 3G connection by design due to an agreement to block it with their respective carrier. (For now)

So tonight we spent a few hours testing FaceTime from our iPhone4′s (both Verizon & ATT), from our iPad 2 and FaceTime on our Macbook Air, all connected over a group of different WiFi hotspot devices to get us around this restriction. (You can also use this method to download files/movies/Audio/Apps larger then they allow over native 3G, iTunes too)

We called with FaceTime over each device and each WiFi Hotspot as well as received FaceTime calls on each, hoping this would give us a good understanding of video and audio quality as well as an understanding of what worked and what didn’t.

We tested the WiFi devices below in HotSpot Mode (meaning you can connect any WiFi device to them over WiFi only and these devices use 3G or 4G to connect you to the internet: (some of these devices will also let you connect to them via USB or Bluetooth for internet access, for this test, we used them all in WiFi mode)

iPhone4 (Verizon) in 3G Hotspot mode
iPhone4 (ATT) in 3G Hotspot mode (requires iOS 4.3)
MyFi 3G (Verizon) (5 connection dedicated Hotspot)
Atrix 4G (ATT) running in 4G Hotspot mode
Xoom Tablet 3G (Verizon) running in 3G Hotspot mode
(MyFi 4G Overdrive (Sprint) is traveling in Gill’s bag, so no testing with it, I suspect it will work just fine)

If we turned off the native 3G on the iPhone4 and iPad2 and connected to any home WiFi connection, FaceTime worked, of course it did, that is how it was meant to work, over your home WiFi and not over ATT or Verizon 3G/4G natively.

So we did exactly that, but turned off the home/office WiFi and made each device connect over each hotspot list above, FaceTime worked and connected every time, the video quality was decent considering the reduced connection speed of 3G/4G over home/work WiFi.

If you want to use FaceTime on the road, you need two devices, one for FaceTime the other to act as the WiFi Hotspot… It seems completely stupid to us or actually, maybe it is brilliant on their part, we haven’t really figured that part out.

Oh, did I mention, you can go iPhone4 to iPhone4 using your native 3G (same device) with the latest version of Skype with video, you can also go to/from a PC or MAC and iPhone4 as well, pretty flawlessly…

Tell me, if FaceTime won’t connect over your native 3G on iPhone4 or iPad2 and Skype will, why are we trying to use FaceTime? Thank you Skype! We hear an Android Skype version with video is coming soon too! Click here for more information on Skype Video for the iPhone4:


http://www.skype.com/intl/en-us/get-skype/on-your-mobile/download/iphone-for-skype/

I accidentally found something that just made my Android experience a few levels better! BeanSoft makes a simple app called Thumb Keyboard. For us old Blackberry thumb typing experts that took weeks and months to convert our fingers to being able to actually type on a virtual keyboard, this app brings me back to how fast I used to be able to type… I know some of you remember this painful conversion experience all to well.

The app is easy to find in the Android Market, do a search for Thumb Keyboard, a few options will come up.  After doing some research I decided on the Thumb Keyboard from BeanSoft. It was around $2 dollars US after the conversion from Pounds in Google Checkout.  My only complaint here is that Google Checkout wouldn’t let me use our Amex default. (Google Checkout issue, not BeanSoft)

To properly test the Thumb Keyboard we decided the test suite should be a phone and a tablet with different versions of Android, the choice was our Motorola Xoom Tablet running Android 3 (aka Honeycomb) and the Motorola Atrix running Android 2.2.1.

Important safety tip: The fine folks at BeanSoft actually pop a nice instruction screen up on how to enable the keyboard on various versions of Android, read this, maybe jot down a few notes, such as which menu items under setup you will need to choose based on your version of Android. We figured it out, but paying attention would have made it a simpler event. Additionally, Android warns you by saying basically, “Are you sure? This app can be used to capture sensitive information that you type”, yes, some app maker could make something like this to capture all kinds of keyboard input similar to the old key-logger tools used to steal information.  So, I decided to check out BeanSoft and after some homework, felt safe in making the Thumb Keyboard my default input method. (if you try other keyboard replacement apps, do yourself a favor and do some internet searching first so that you get more comfortable)

Here is the view on the Atrix

Thumb Keyboard - BeanSoft

Thumb Keyboard - BeanSoft

Here is the view on the Xoom

Once you have it installed you can easily get the configuration screen up by “long pressing” the key on the lower left with the keyboard icon. You will be presented with some configuration options for screen sizes and preferences. We turned on the button color as you can see in the above photo and turned off the key press sounds, although the typewriter sounds were entertaining it got old quickly.  The ability to customize your experience was easy and feature rich.

Thumb Keyboard - Preferences

Thumb Keyboard - Preferences

On the Xoom we set it to Tablet 10″ layout. At any point you can select Other Input Method and return yourself to the orginal keyboard or something else, voice etc. (more on the Voice option in future testing)

Now here is the fun part, hold the tablet or the phone sideways and start composing your email, text message or basically enter text anywhere you need it. The Thumb Keyboard is the default keyboard for all apps now.

Initially I found myself stumbling and hitting the wrong keys, but I forced myself to use it on both devices for a few hours and what happened next was amazing… I was starting to pick up speed and I was flashing back to the Blackberry “no look” days when I could thumb words out as fast as I could say them out-loud. YES! It works!!! My iPad doesn’t have this! We have played with a few different input methods on the iPad and have yet to find anything as sweet as the Thumb Keyboard from BeanSoft!

Loving Android some more again!

Now that we have had a few days to test out the new Motorola Atrix it was time to install the Entertainment Center kit, this is an add-on option that basically builds on the Webtop (laptop like) add-on, but instead of being a laptop chassis that you connect the Atrix phone to, this is a docking module that connects to your home TV via HDMI.

It comes with a docking module, Power supply, remote, Bluetooth keyboard & Mouse:

Motorola Atrix Entertainment Center

Motorola Atrix Entertainment Center

The kit comes with everything you need except the HDMI cable, and it’s not just a basic HDMI cable,  you have to get one with the MicroHDMI connector to mate to the docking module and regular HDMI to connect to your TV. For this test we connected it to our 30 inch desktop DELL monitor via HDMI.

After a little technical fiddling with attaching the Bluetooth keyboard with the basic pairing technique we were able to get it all up and running, although not too involved, someone who doesn’t understand Bluetooth pairing will have to pay close attention to the manual. It did work the first time and it took only a few minutes.

One thing that was interesting is the phone in the dock becomes a virtual mouse until you get the mouse paired on Bluetooth, so between the remote and the phone you can navigate enough to then pair the mouse and keyboard.

Once everything is paired and working correctly the phone becomes a clock and the first screen is the Media Center mode, you can also select Webtop mode (as seen above) and the experience is pretty slick. You get a little window which is an expanded display of the live phone screen, anything on the phone is available here and the larger Webtop desktop which supports a Firefox browser and some other included tools.

Additionally the dock supports external speakers through the standard audio jack, I didn’t see any optical option but it was easy enough to add our Bose desktop speakers.

My first thought was, “What a great dorm room or apartment type setup, between the Entertainment Center option and the Webtop laptop chassis this is pretty cool”.

It is a pretty zippy system running at 1080 HD from a phone over HDMI. Although it wasn’t the native display resolution of the 30 inch monitor (which is much higher then HD), it looked pretty good. on a native 1080 monitor it would look very crisp we suspect.

The idea is that you would watch TV on the included ATT U-verse application powered by HULU, listen to your music and view your photos. If it is on your phone or available over the internet, you could use this expansion kit to watch it on a regular TV. If you already have a heavy investment in Apple TV, ROKU or other media centers it wouldn’t make as much sense to buy this kit unless you wanted to add to your geek appeal, but if you don’t have that stuff, this is actually a pretty cool solution.

Next we will test HD content playback, the documentation says it will handle 1080p, amazing… can’t wait to play, oh, I mean “test” it some more!

Motorola Atrix with Entertainment Center browsing the Web

Motorola Atrix with Entertainment Center browsing the Web

We loaded the included Firefox browser and did some website testing, it was very usable, the cool part is you can use it on the big screen, save a bookmark and get to it when all you have with you is the Atrix phone.

One phone, lots of content, 4G download speeds, multiple ways to use it; Phone alone, Laptop and entertainment expansion options. No wonder this little gem was CES product of the year for 2011.

Today via our new Macbook Air we decided to test 4 Personal Hotspot devices head to head. This is a tough comparison due to the fact that not all cell towers from the different vendors are in the same spot but our speciality is testing ITRW (in the real-world). We picked a spot that was as close to equal signal for all devices. we would see between 4 and 5 bars of signal on all of the devices consistently.

Here is what we tested: An older Verizon 3G Myfi Hotspot, a new Verizon iPhone4 running in 3G Hotspot Mode, A new Sprint 4G Overdrive Myfi device and a new ATT LTE 4G Atrix Phone from Motorola running in Hotspot mode.

How we tested: we used Safari on a new Macbook Air, using http://www.speedtest.net, we picked the shortest distance provider unless it would default on it’s own to a specific provider gateway. (this would be automatic and there isn’t much you could do about it anyway) As a general rule, the farther the testing distance the more the latency (Ping) times would go up. We booted the Macbook Air fresh each time, waited a few minutes for it to load completely and connected to the specific hotspot the same as you would do ITRW. We ran the test for each device 5 times and took the middle score which is what you see below. We also enabled WPA security on all devices.

The trusty old Verizon 3G MyFi showed a pretty reasonable score and was about the most consistent for each test, this is a respectable 3G result. This was the older “gold standard” for portable hotspots and is still one of the most popular hotspot devices out there.

Verizon-3G-MyFi

Verizon-3G-MyFi

Next, our new Verizon iPhone4 which is a 3G network device, with the personal hotspot mode enabled (not USB or Bluetooth) It was surprising to see the latency figure go up so high, but on each test this is what we saw, the speed wasn’t too bad, very usable but not blazing speed and a little slow on responding.

Verizon iPhone4-3G-Hotspot

Verizon iPhone4-3G-Hotspot

We had much bigger hopes for the 4G devices, so we tested the Sprint Overdrive 4G personal hotspot. We expected so much more from this device, low latency, but just average 3G like speeds and we verified the 4G connection each time, it was in 4G mode.

Sprint-4G-Myfi

Sprint-4G-Myfi

All week we have been testing the Motorola Atrix 4G LTE phone and accessories on ATT’s new high speed network, although it was the fastest performer, each test was all over the place and the speed varied test to test clearly this little Android phone kicked butt on the test, but still, 4G is supposed to offer so much more speed. we have seen greater speeds than this with ATT USB 3G adapters so it wasn’t that impressive.

ATT Atrix-4G-Hotspot

ATT Atrix-4G-Hotspot

All-in this was a pretty good wrap up on 4 Personal Hotspot capable internet connections for just about anything that will use a WIFI connection.

We can’t wait to see some really impressive 4G LTE speeds as promised, but as of this writing, just average 3G speeds were observed today and the 4G devices reported solid 4G connections but didn’t blow any of us away ITRW testing..

More to come!

ATT LTE 4G on the Motorola Atrix in downtown San Francisco.

I am not sure what is going on with the upload speed, I will test the Atrix more in different spots around the Bay over this week. Almost 3mb/s is pretty respectable for the first test! It also saw the test server less than 50 miles away in Los Angeles, which could be based on the ATT route setup for the LTE network here or any number of other network things.

I decided to plug the Atrix Phone into the Webtop chassis while traveling today and it started to charge the phone even while not being plugged into the wall charger. This is a nice backup battery just in case you happened to be running low on the phone battery.  The point? if you are carrying around the Webtop in your backpack, you have a build in backup battery to boost the Atrix phone battery should you be without the power charger. Very nice!

I dropSKIP’d the Motorola Atrix Webtop chassis (Netbook like body without Atrix phone attached) at the TSA Security Area a few minutes ago, it rolled out of my backpack after the scanner which was stored next to my MacBook Pro but I had to remove the Macbook to put it in it’s own security scanning box. I tried to catch the Atrix Webtop but of course I sent it flipping to the floor.

After checking the Webtop portion of the Atrix it appears to be fine, it looks more fragile then it actually is, not even a scratch or dent.

I did learn from TSA the Netbook portion must go into it’s own security box, they then made me go back out, put it in a box and send it through… Even though it’s basically a screen and keyboard only, the TSA Officer said it needed it’s own box.. I feel so much safer and relieved…not because I dropSKIP’d it but because it needs it’s own box. -grin

Got our new Motorola Atrix in today, including the Webtop laptop chassis and the Entertainment Center / Webtop Access Kit. Spent a few hours with it, basic setup, watched part of a Fringe episode on the included ATT U-verse app which on playback was powered by HULU.

I haven’t un-boxed the Entertainment Center but I was able to do the basic setup on the phone and dock it in the Webtop laptop like chassis.

First impressions:

The phone is very nice, similar dimensions to the iPhone4. My buddy Vincent at the local ATT Store enabled 4G and put me on the beta 4G plan since it’s not officially available here yet. It is definitely faster then 3G and I am looking forward to being back in the Bay Area next week to really test the speed. I was a little frustrated with not having unlimited data. 5GB fine print; – 5GB is what I mean by unlimited in this case, since Unlimited-unlimited is no longer with us, Unlimited aka 5GB was almost as easy to have and forget about data usage concern, 2GB adds some more management stress back to my daily life, the same as taking your phone to a foreign country, I shouldn’t feel like this. yea, I am whining!

The plan gives me 2GB for the Phone and 2GB for the tethering / Webtop usage. (I have not tested 4G Hotspot capability yet) it easily connected to the home WiFi (Airport Extreme  w/ a few Airport Express units extending the range)

I added a 32GB MicroSD card (48GB on-board total with the card), started the phone, followed the quick on-screen setup, created a Moto BLUR account and the phone finished it’s ATT initialized one-time setup. I made a call to my trusty iPhone4 and it was about that simple. I noticed the Atrix has a bio-metric fingerprint scanner, I will set that up and test it out soon and report back. (very cool if it works perfectly, because it has to)

As soon as I docked the phone in the Webtop chassis, it came alive, the battery started charging as well is it launched the included Firefox web browser and went right to Moto’s website and the Flash demo of the Atrix started to run without a hitch. (What’s up with the Xoom not being able to play it’s own Flash demo? Flash is on the Atrix out of the box), Yea, I know, its only Android 2.2.1 and not 3.0 / Honeycomb.

The Webtop view is pretty slick, it has a Mobile View which shows what would be on the phone (if the screen were on) and you also have the larger desktop with a toolbar at the bottom center similar to Mac OS/X. Although the phone comes with quite a few pre-loaded apps (some cool, some crappy, you pick!) the Webtop was quite clean with 10 icons showing the main/basic stuff everyone uses plus Facebook, ATT U-verse, Firefox.

Atrix+Webtop photo

Atrix+Webtop photo

It is a little odd to me to have a phone hanging sideways off the back of the Webtop (Laptop like docking station) but surprisingly, using it on my lap didn’t really cause that big of an issue. I am concerned that I might hit it and torque the microUSB and HDMI adapters from the docking station or worse, bust the phone itself at the connectors. How would I charge it then? Time will tell.

Atrix hanging off back of Webtop

Atrix hanging off back of Webtop

Something that also surprised me was when I used the flash on my iPhone4 to take this picture I noticed a ghost image on the Atrix Phone, when docked the backlight is OFF, but the flash picked up the screen image, you can’t see the time without strong direct light, maybe there is a toggle to turn on the screen to double as a clock when docked and the Webtop is open. If you close the screen on the Webtop, the phone backlight comes on and you are presented with two options: Widget Clock or Do Nothing (which keeps the current phone app on screen with the backlight on, the clock is different between backlight the ghost image and the backlit clock, not sure why they would display anything without the backlight by default) You can also toggle to remember which choice you picked for next time and it won’t ask again. I am not sure how useful it is but I guess if you had it on the night stand or desk it would be used, it does have a few weather bits to like temperature and an icon representation of clouds, etc.

Some things I am really interested in digging further into are; the phone is charged but the Webtop is still charging, how long does the battery in the Webtop last? How long does it take to charge from empty? And of course how well does it work day to day over the long haul and in the real-world. Stay tuned, we will answer all of this as the Atrix is going to replace my Macbook Pro for a while!